Who we are

Our Vision and Purpose

A society that values the individuality and rights of all people. To open up a world of opportunities for all people to live a fabulous and purposeful life.

Our Values

Human Rights

Passion

Creativity

Flexibility

Fun

The Melba Way logo

Everyone at Melba is guided by The Melba Way – it’s how we do things, it combines our values, practice framework and The Melba Way Charter and is the key to opening up a world of opportunities for people to live the life they want.

The heart of The Melba Way is seeing every person as an individual with their own skills, abilities and characteristics. We find out as much as we can about each person and we record, respect and lean into that individuality. It’s this individuality that guides how we create, maintain and refine a person’s individualised service plan – minute by minute, hour by hour and day by day. This highly personalised approach allows us to support each person by offering tailored support that grows and changes with them.

Melba way practice quality framework

Our History – Supporting people with disability for more than 50 years

Melba was established in the early 1970s by three families who needed day support for their children with disability.

With generous support from the community, the Melba Centre opened in Lilydale in 1973, initially supporting children with disability, then later including adults.

Picture: The Melba Centre in 1980.

By the mid 1990s, disability services in Australia were opening community-based homes for people previously living in institutions.

We changed our name to Melba Support Services and expanded service delivery into homes in Mooroolbark, Lilydale and Mt Evelyn.

Mergers with like-minded organisations expanded our services across southern Melbourne and the Ballarat region.

Melba Support Services merged with Impact Support Services (2015) and Karden Disability Support Foundation (2018), and in 2019 services extended again following the transfer of accommodation and respite services from the Victorian Government.

Melba’s services now extend from Melbourne’s outer eastern suburbs throughout east and west Gippsland, along the Mornington Peninsula and across the Central Highlands and Wimmera regions.

It has been a great privilege to support people with disability for more than 50 years and we look forward to continuing the journey over the next 50.

Get Support

If you are seeking support for yourself or someone else, contact us today.

Email Enquiry

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

As a trusted NDIS provider Victoria, Melba Support Services acknowledges the traditional owners of the land on which we work and pay our respects to their Elders, past and present. Melba acknowledges and respects their continuing culture and the contribution they make to the life of this region.