Terms & Conditions of Use

Terms and Conditions of Use

  1. Introduction
    Welcome to Melba (“we,” “our,” or “us”). By accessing and using our website www.melbasupport.com.au (the “Melba Website”), you agree to comply with and be bound by the following Terms and Conditions (the “Terms”). By accessing the Melba Website you will be treated as having accepted these Terms.
  2. Changes to the Terms
    We reserve the right to modify these Terms at any time. Any changes will be effective when we post the revised Terms on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of the updated Terms.
  3. Purpose of the Website
    The Melba Website provides information about the disability services we offer. The content on the Melba Website is for general informational purposes only and does not constitute professional advice or services. If you would like to discuss how Melba can support you or a family member, please contact us to discuss this.
  4. Intellectual Property Rights
    All content on the Melba Website, including text, graphics, logos, images, and software, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
  5. Use of the Website
    You agree to use the Melba Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Melba Website. Prohibited activities include, but are not limited to, transmitting or uploading malicious software, engaging in unlawful or harmful conduct, or interfering with the Melba Website’s functionality.
  6. Privacy Policy
    Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy [link to Privacy Policy] for more details.
  7. Third-Party Links
    The Website may contain links to third-party websites or resources. We are not responsible for the content, availability, or accuracy of these third-party sites. The inclusion of any link does not imply endorsement by us.
  8. Limitation of Liability
    To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Melba Website, including any loss of data or profits.
  9. Disclaimer of Warranties
    The Website is provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not warrant that the Melba Website will be uninterrupted, error-free, or free from viruses or other harmful components.
  10. Indemnification
    You agree to indemnify, defend, and hold harmless Melba, its related bodies corporate, officers, directors, employees, and other representatives from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Melba Website or any violation of these Terms.
  11. Governing Law
    These Terms are governed the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts in Victoria.
  12. Contact Information
    If you have any questions or concerns about these Terms or the Website, please contact us at:
    Communications Team
    Melba Support Services
    Communications@Melbasupport.com.au
    1300696351
  13. Accessibility
    We are committed to ensuring the Melba Website is accessible to all users. If you encounter any accessibility issues, please contact us so we can address them.
  14. Feedback
    We welcome feedback on how we can improve the Melba Website. Please direct any suggestions or comments to the contact information provided above.

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As a trusted NDIS provider Victoria, Melba Support Services acknowledges the traditional owners of the land on which we work and pay our respects to their Elders, past and present. Melba acknowledges and respects their continuing culture and the contribution they make to the life of this region.